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Policies

These are standard draft policies — please review and edit the specifics (cancellation windows, payment terms) to match how the hotel actually operates before this goes live.

Terms & Conditions

These terms govern your stay at Hotel Tathagat, Near Mahabodhi Temple, Bodhgaya, Bihar 824231, operated by Hotel Tathagat Pvt. Ltd. ("the hotel", "we", "us"). By making a booking or enquiry with us, you agree to the terms below.

Check-in & check-out

  • Check-in time is 14:00 (2:00 PM) and check-out time is 12:00 (noon).
  • Early check-in or late check-out is subject to room availability and may attract an additional charge — please ask our front desk in advance.
  • A valid government-issued photo ID is required for all guests at check-in, in line with local regulations.

Guest conduct

  • Guests are expected to maintain reasonable conduct within the hotel premises and respect other guests and staff.
  • The hotel reserves the right to refuse service or ask a guest to vacate the property in case of a serious breach of conduct, without refund.
  • Smoking is not permitted in designated non-smoking areas, including parts of the restaurant.

Liability

  • The hotel takes reasonable care of guest belongings but is not liable for loss of cash, jewellery or valuables left unattended in rooms.
  • Guests are responsible for any damage caused to hotel property during their stay.

Booking Rules

Making a reservation

  • Bookings can be made by phone, WhatsApp, email, or through the enquiry form on this website. All enquiries are confirmed directly by our reservations team, not automatically.
  • A booking is only considered confirmed once you've received confirmation from our team by return call, message, or email.

Advance payment

  • An advance payment or deposit may be requested to hold a booking during peak pilgrimage season (please confirm the current amount with our reservations team).
  • The balance is payable at check-in unless otherwise agreed.

Cancellations & changes

  • Cancellations made with reasonable advance notice are generally eligible for a full or partial refund of any advance paid — please confirm the exact cancellation window with our reservations team when you book.
  • Late cancellations, no-shows, or early departures may not be eligible for a refund.
  • Date changes are accommodated where possible, subject to room availability.

Group & travel-desk bookings

  • Guided tours arranged through our travel desk (Mahabodhi Temple, Barabar Caves, Nalanda, etc.) may have their own minimum group size and advance-notice requirements — ask at the time of enquiry.

Privacy Policy

This policy explains how Hotel Tathagat collects and uses information you share with us through this website, by phone, WhatsApp, or email.

What we collect

  • Information you provide directly: your name, phone number, email address, and any details you share in a booking enquiry (dates, room preference, number of guests, special requests).
  • Government ID details collected at check-in, as required by local regulation for hotel guests.

How we use it

  • To respond to enquiries, confirm bookings, and coordinate your stay, including travel desk arrangements.
  • To contact you about your reservation by phone, WhatsApp, or email.
  • We do not sell or rent guest information to third parties.

Contact

For any questions about how your information is handled, reach us at info@hoteltathagatbodhgaya.com or +91-0631-2200106.